Attraction, Retention and Inclusivity - Part 2

At a time when institutions are being pressurised to make serious cost-cutting economies, administrators might well be looking at the principle of retention. However, 'Retention' is a much bigger subject than just that of the efficient retaining numbers of students in courses.

As alluded to in my previous post, what is the point of 'Attraction' if once the students have 'signed-on' they then find that the course is not what they expected or that they cannot get on with their peers? Students should not feel a sense of entrapment, that they have entered upon a course of study from which they cannot escape. There is no worse feeling than, "This is not what I expected."

I therefore see the ePortfolio as being a powerful tool for supporting retention. - I am currently writing on this topic for a chapter in a book to be published later this year - where I attempt to think through these matters in some depth.

Attrition, or the falling away of students, invariably happens within the first term of joining a course of study, but, as explained in my previous post, this can be significantly overcome by establishing good relationships with mentors, established students and alumni, even before 'going up'.

There are not many recently published works that deal seriously with the subject of retention and significantly only one that I can find, (Bret Eynon 2009) that deals comprehensively with the benefits of the ePortfolio for supporting retention. (see:
http://www.academiccommons.org/commons/essay/eportfolio-learning-and-change

However, Eynon does not claim for the ePortfolio that it is some sort of 'magic bullet' but, in accepting a sea-change of institutional thinking, the ePortfolio has had a significant part to play:

' What happens if we shift the focus of our teaching and learning innovations from a single classroom to an entire institution? What new kinds of questions and possibilities emerge? Can an entire college break boundaries, moving from a focus on “what teachers teach” to a focus on “what students learn?” Can we think differently about student learning if we create structures that enable thousands of students to use new media tools to examine their learning across courses, disciplines, and semesters? What is possible if, as John Tagg has suggested, we stretch our frameworks, moving from course-centered to student-centered frameworks for encouraging and examining student learning? '

Accepting, therefore, that the ePortfolio can only come, hand-in-hand, with a 'student-centred framework', I would ask readers to suggest ways in which they have discovered their ePortfolio system to be encouraging retention.

If you have any data that illustrates the 'before-after' effect of an ePortfolio culture on retention I would be most appreciative - your institution could even get quoted in the forthcoming book!

Attraction, Retention and Inclusivity - Part 1

Throughout the whole of this last month I have been researching for an article on 'ePortfolios - Attraction, Retention and Inclusivity' - and it has really taken up most of my time. The topic of Retention is not easily found within the annals of UK educational research. Admittedly, the topic of retention has been of more immediate concern in the USA where Colleges, in particular, have had to face up to serious 'drop-out' rates - in some cases 45%. But this whole area of study becomes much more difficult to 'nail' when looking at the specific relationships of ePortfolios to Attraction, Retention and Inclusivity.

And thus, particularly relevant at this time when many students are facing their first big adventure of joining a new institution (well here in the UK at least), or other students will shortly be starting their last year of study before moving 'up', I want to explore the impact that ePortfolios might have on 'Attraction'.

And thus to explain the image: Getting onto an old-fashioned bus, alone, in, as it were, a foreign country, not knowing quite where you are going and whether this bus will get you there is all part of the challenge that every young student must face. But how much more reassuring, how much more attractive it would be if there was someone there who can converse with you and reassure you that you are heading in the right direction. Identification of landmarks or signposts reassure the traveller - and this is exactly what the ePortfolio can do through 'buddying' systems that allow pairing of the new Freshman with one who has gone before.

But secondly, and perhaps more significantly, an institution that already uses an ePortfolio will certainly be more attractive to the young student just leaving mainstream education, where an ePortfolio system has been in use, possibly for several years. Institutions that have already adopted an 'ePortfolio-centric culture' will be open to small-group working, collaborative learning, of peer-review and feedback; where, inevitably, students and faculty understand something of each other.

Thirdly, and perhaps fundamentally, an 'ePortfolio-centric' institution will have recognised the place of a Web2.0 culture, where the student can use the applications with which they are already familiar, with mobile devices and interactive systems, with on-line assessment tools. This is the culture with which our 6th-form students are becomming increasingly familiar. They will easily recognise from brochures, websites and visiting promoters those institutions that have '21st Century Learning' already embedded and those who have not. The question is obvious: Which sort of institution would our young students find most attractive?